10+ years of Experience in the field of HR & Administrat | Mumbai | Jobs HR

10+ years of Experience in the field of HR & Administration in various Software(IT), ITES, — Mumbai

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Deepak P B

deepub33@gmail.com

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INSPIRATION Every mighty oak was once a nut that stood its ground

PROFESSIONAL PROFILE

An astute, result-oriented Professional with proven success of 10 years of Experience in the field of HR & Administration in various Software(IT), ITES, Manufacturing, Engineering, and Pharma industries in industrial and corporate environment. A proactive planner with expertise in staffing. A good thinker with a proven track record of streamlining workflow, evolving effective organisational procedures and creating a teamwork environment to enhance productivity innovatively. An effective communicator with good presentation skills. Handled employee size of 80 to 14000.

PROFESSIONAL SKILLS

• Skilled negotiator with strong Human Resource operations and General Management background.

• Energetic self-starter with excellent analytical and Organizational skills.

• Top-notch General Management, operations, problem solving skills.

• Excellent adaptability to new technologies.

PROFESSIONAL MILESTONES:

• Daiichi Sankyo, Head – HRD From September 2006 to till date

• Qualserv Consulting Ltd, Middlesex, HA9 0EW, UK, Manager – HRD from January 2005 to August 2006

• SPM BUSINESS SOLUTION PVT LTD, Deputy Manager -HR November 2001 to December 2004.

• THE CONCEPT, Executive -HRD July 1999 to Oct 2001.¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

PROFESSIONAL EXPERIENCE: -

Presently associated with Daiichi Sankyo, as a Head – HRD. Reporting to Executive Director.

Daiichi Sankyo is been diversified business in to Manufacturing, Engineering and Product development.

Daiichi Sankyo also conducts clinical studies and expedites product registrations for the United States and Europe, and collaborates with DS Tokyo parent company on all of DS global product development projects as well. Daiichi Sankyo, Inc. has just completed the integration of its two legacy companies that resulted in a new R&D organization — including new processes and improved decision-making systems aimed at speeding global development.

I am Responsible for setting up entire gamut of HR –OPERATIONS from scratch across 3 countries (DS-US, DS-UK and DS-India).

KPA: -

HR Budgeting :- CAPITAL EXPENSES(Camera, ID Cards), Payroll, Recruitment Expenses ,Company Vehicles, Canteen, Transport, Uniforms, Medical, Visitor’s Expense, House Keeping, Staff & technical Training, Local Conveyance, Legal & Professional Fees, Security, Books, Journals & Subscriptions, Stationery, Xerox

HR Policy

• Establishing & executing HR Policies / Practices

• Conducting research on new HR policies and trends.

Recruitment & Selection (Talent Search & Acquisition)

• Manpower planning, Strategy Development, searching, Screening, valuation and control

• Responsible for leadership level Talent Acquisition, Talent Transformation and Talent Management.

• To forecast, plan and review monthly recruitment targets

• Defining roles & design KRA templates of employees in various sections & departments to generate role clarity and increase accountability towards a given task.

• Responsible for hiring professionals and also managing the hiring of temporary & contract staff for India/US/UK office.

Compensation & benefits

• Conducted “Salary Survey” through various sources: – Job portals, Internal & External Consultants for Salary Information in the Market to be put up for Management review

• Mapping of Grade and Salary Structure

• Salary Benchmarking to meet the future requirement for the growth of the organisation

• Design and Implementing plans for compensation which has 2 forms fixed component and Variable compensation

• Design and implemented Benefits program such as (Health Benefits, Risk Benefits, Retirement planning benefits, Employee referral program, Company Vehicle schemes, Free Cafeteria Services, Educational Assistance to Employees and family).

Performance Management System (PMS)

• Designed and implemented Competency based Performance Appraisal successfully.

• Performance Planning & Objective Setting, Performance Assessment, Career Development, Rewards

• Providing a framework for systematic planning of Performance Objectives at the beginning of the year.

• Ensuring that individual objectives are aligned to the organizations goals.

• Ensuring an objective and scientific evaluation of employee performance.

• Identifying gaps in performance and take necessary actions to ensure the achievement of organizational and individual goals.

• Defining a proper career planning process.

• Providing inputs for determining the Compensation, Rewards & Recognition

• Ensuring timely execution and completion of Quarterly reviews

Training & Development

• Responsible for training need identification of executives, and preparing a training calendar based on need identification in consultation with the functional heads. Coordination with external trainer for conducting training programs and monitors the same for various units. Facilitate specific need based functional training programs

• Organising Seminars, Trainings & Workshops on Communication Skills, Professional Effectiveness, Presentation Skills, Stress Management, Team Management, and Quality Management.

Employee Relations

• Training and Induction, Benefits, Safety, Career Development, Stress management and Recreation facilities, Collective problem solving, Involvement and Engagement, Rewards and Recognition, Annual events and magazines, Welfare activities

CAREER DEVELOPMENT

• Ensuring the growth of an individual, development strategies like training, coaching, mentoring, job rotation & job enlargement may be deployed.

REWARDS

• Designed and implemented the rewards plan of 2 type monetary & non monetary

• Monetary rewards are the salary increments the employee receives.

• Non Monetary rewards are the awards, recognition that the employee receives for his performance such as Letter of appreciation with copies to employee’s file and CEO, Publicity – mention in newsletter/COMPANY News Bulletin/Local newspaper [ special achievement], Lunch with senior management, Flexible work schedules, attendance at seminars or conferences, Tickets to local events, Restaurants coupon, Food basket, cash bonus – with taxes pre-paid, Employee of the month etc)

Employee Grievance

• Handling Employee Grievance(complaint) by Investigate and handle each case carefully, Talk to the employee, Enforce the time limit., Visit the work area or place of grievance, Determine witnesses, Examine records., Examine witnesses, Evaluate grievance, Permit full hearing, Identify the relief an employee.

Industrial Relation

• Handling Industrial Relation such as coordinate between Management and union,

handle workers Understand and resolve workers problems, all Trade Union their activities Like Agreement, Trade Union Election , Handling all Labour Cases & Civil Cases in Labour Court & district court, Enforcement of disciplinary action (issuing of warning letters, show cause notice and further process for inquiry proceedings)

• Liasoning and coordinating with all govt. agencies like PF Office, ESI Office, Govt. Labor officer, Labor Commissioner, Factory Inspector, Employment Officer, FDA, Electricity Co./Board, Municipality, Telecom dept, & other govt. depts.

Organisation Development

• Setting individual & group targets, defining Roles & Responsibilities, Goals setting and measuring the goals to performance

• Setting up OD interventions such as goal setting, establishing inter-unit task force(rewarding , concept of variable pay, project and performance bonus),experimentation with alternative arrangements (learning and development, competency based practices), Key communicator (introduced Top-Down and bottom – up communication approach, suggestion box, identifying critical employees and make them brand ambassadors), team building, inter-group problem solving, leadership training.

Wages & Salary (payroll) Administration

• Administering/Managing Pay Roll Processing in respect of all Employees

• Implemented the ERP for Payroll.

Employee Welfare

• Organizing birthdays, employee get-togethers, picnics and sports events to inculcate and increase sense

of belonging among the employees

Administration

• Monitoring Day to Day administration function & Infrastructure.

• Responsible for developing vendor for Annual Maintenance contract of Office Equipments.

• Managing – Housekeeping staff & ensure cleanliness. Travel Arrangement: – Air Ticketing – Domestic? & international, Visa handling process etc. Handling Hotel Reservation

• Handling Pantry services & supplies of pantry items and ensuring safety stock of the same.

Independent charge of Customer service & customer related communication.

QUALSERV CONSULTING LTD, MIDDLESEX, HA9 0EW, UK

Qualserv Consulting Ltd is been based in Middlesex, HA9 0EW, UK. Qualserv is a IT / ITES / KPO it is a global management consulting, technology services and outsourcing company, committed to delivering innovation. Qualserv is collaborates with its clients to help them become high-performance businesses and governments. it has manpower of around 1600 corporate and offices across in UK.

I am Responsible for setting up entire gamut of HR –OPERATIONS from scratch for Qualserv – UK.

Role: Manager – HRD

Was responsible for setting up the entire gamut of HR –OPERATIONS –

• HR Budgeting

• Manpower Planning,

• Designing KRA,

• Recruitment and Selection,

• Compensation & Benefits,

• Training and Development program,

• Design And Implementation Of Performance Management,

• Set up procedure and handled Employee Relations and Employee Grievance,

• Organisation Development

• Career Development, Rewards and Recognition,

• Wages & Salary (payroll) Administration,

• Administration responsibilities handled Office facilities and infrastructure management including building, security, canteen, transportation, housekeeping, electrical and electronic equipment maintenance

SPM BUSINESS SOLUTION PVT LTD

SPM Business Solution is an IT company which offers various onsite and offshore relationship models for Independent Software Vendors (ISVs), IT departments, computer software & web development companies to start and build an outsourcing partnership. it has manpower of around 850 with offices in Mumbai and US.

I am Responsible for setting up entire gamut of HR –OPERATIONS across US and India.

Role: Deputy Manager -HR

• Designed and implemented HR strategies, policies and procedures. Preparation of Manpower plan, Organization Structures, Salary & Compensation Structures, etc

• Organized orientation Program

• Designed Job Descriptions and Administered Performance Reviews.

• Streamlined Recruitment and Training Processes in the Organization for achieving better results

• Designed and implemented career development systems.

• Conducted exit interviews

• Working with different department heads and functional heads to meet the business objectives

• Wage & Salary Administration. Restructuring Grades, Structures, Benefits

• Played an important role in the Design and Implementation of the New Incentive System for the different Functional Departments.

• Preparation of the Annual Training Calendar.

• Conducting Training Program for workers & Executives on assigned topics

• Designing of Performance Appraisal Formats for Different category of Employees

• Maintenance of documentation and liaison with Govt. departments to maintain compliance with statutory requirements for Personnel related statues and developed work improvement teams at shop floor, job rotation, and shift schedules.

• Handled EMPLOYEE GRIEVANCES, managed EMPLOYEE RELATIONS.

THE CONCEPT

The Concept, is engaged in various activities pertaining to Industrial, Marketing, Financial, Management and Communications/PR Consultancy. The concept have successfully handled many joint venture projects for clients with companies from UK, Canada, Japan, USA, Holland, France, Italy, etc. wherein, company had identified the foreign partner and assisted them & the Indian clients in setting up projects in India, including market research and entry strategies

Joined as a Management Trainee-HRD subsequently promoted as Executive- HRD

Role: Executive HRD

• Recruitment and selection

• Payroll and incentive Management

• Performance appraisals

• Employee welfare

• General Administration

• Wage and salary administration

• Liaison and statutory requirements

• Implementation of management policies

• Grievance handling and disciplinary actions

• Implementation of Management Policies